You can request a capture by logging into the Hanzo Portal and navigating to the ‘Capture’ section.
For step-by-step guidance, support tutorials are available to help you walk through the Capture process on the Hanzo website: https://support.hanzoarchives.com/hc/en-us/categories/360001720434-Hanzo-Product-Tutorials.
If you do not see a tutorial or have additional questions, please contact support@hanzoarchives.com.